Shipping Confirmation:
Upon despatch, an email will be sent to you confirming shipment and advising your tracking number.
If you have any difficulties tracking your parcel you can contact the store directly on (07) 3806 5447 or email [email protected]
Incorrect Address:
Wicked Desires will not be responsible for any parcels delayed, lost or not delivered as a result of customers giving the incorrect shipping address. If a parcel is returned to Wicked Desires due to incorrect address and the customer wishes to have it re-sent, the customer will be responsible for paying the full shipping costs payable to Australia Post to re-send the parcel to the correct address.
Returned Parcels:
For parcels that are returned to Wicked Desires due to incorrect address, a failed delivery attempt or simply unclaimed after being taken to a post office, if the customer wishes the parcel to be re-sent to them, the following amounts will be payable:
- Shipping fees to be advised by us – these may be higher than the shipping fees paid on the original purchase as we subsidise many of the parcels shipped by us
- The ‘return to sender’ fee charged to us by Australia Post for return of the parcel to Wicked Desires
If agreed, payment of the above amounts must be made within 7 days of request by Wicked Desires otherwise a refund will be processed. Any refund processed is subject to the following deductions:
- Any shipping charges paid by the customer on the original purchase.
- If no shipping charges were paid by the customer on the original purchase, the actual shipping costs will be paid by the customer to resend the original parcel.
- The ‘return to sender’ fee charged by Australia Post for return of the parcel to Wicked Desires
Shipping Instructions including Authority to Leave:
Customers may include any relevant shipping instructions in the Order Comments Box at checkout, including an Authority to Leave the parcel if no-one is home. Please be specific as to where the parcel is to be left. If you give an Authority to Leave but do not specify location, our shipping carriers will leave the parcel in a safe place if there is one. If you are not usually at home during the day to take delivery of your parcel, you may prefer to have your parcel delivered to your place of work or to a post office parcel locker. Whilst we are happy to pass on your delivery instructions, the ultimate decision regarding delivery instructions and whether or not to leave a parcel lies with the delivery person. Wicked Desires accepts no responsibility for the safety of parcels once they have been left at your premises either with or without Authority to Leave.
Processing & Despatch Times:
Orders received by 11:30 a.m. (Brisbane time) are usually despatched the same day – if not, then the next day. Orders are despatched Monday to Friday (excluding Public Holidays). Despatch times may be longer during peak holiday periods like Easter and Christmas.
Disclaimer
Wicked Desires strives to give you the most accurate information on all of our adult products. However, we can not be held liable by misinformation given to us by the manufactures descriptions. Wicked Desires takes no responsibly for misuse of any adult products. Always follow the sex toy’s instructions.
Wicked Desires Adult Boutique Formally known as Naughty But Nice
WICKED DESIRES
We’ve been in the adult novelty business for a long time, and we offer only the very best range in adult toys online for your convenience. We make naughty so much nicer! If you would like more information regarding our online adult shop, or our Sex Shops in Brisbane. Please call us on: (07) 3806 5447.